JXD S7300 Now available to order

[Phelsumania]

Hello all and welcome to the JXD club, The jxd is currently available to order at http://www.willgoo.c...a24s27c9i08g326
They also have the little brother S5600

These bad boys are boasting some very strong tech specks, and for the money they cost are an awesome value for money. And then when you include the gaming controls as well they are certainly starting to create a stir in the gaming world. Only time will tell but these are shaping up to be promising products.

Attachments:

[decoy]

i grabbed mine from here: www.foxoffer.com/jxd-s7300-dual-core-hd-game-pad-smart-console-p-324.html#.UQYCwFd5nTo

paid $156.00 including DHL express shipping.
(ordered the 24th, made it to the HK sorting center as of this morning, and express DHL promises 3-4 days transit)

note: i apologize if we are supposed to be pushing willgoo or something. I mean no disrespect. they look like a solid shop, and i really enjoyed their video posts over the last few days. just throwing out another, slightly more wallet friendly, option. also, I don't think they include any accessories or offer any accessory bundles, so if you want that then stick with willgoo. just tossing it out there

[junes]

Hey decoy, welcome to the forums, nahh that's not a problem at all the whole point in starting up this forum was to group everyone together as there was no solid place for people to be directed to for the JXD S7300 if they experience any problems etc, we're trying to build a community for such purposes along with any advice that may be able to be given.

[decoy]

cool yea, just making sure.

[peter]

I ordered mine from Willgoo because I was impressed by his involvement, even giving units to people to help develop clean roms. I just got my DHL tracking number this morning, so it shouldn't be long now!

[kmilloz]

I ordered mine on Willgoo, day 01/21/2013 and has not sent ... I am very sad ...

[SONY]

I can't wait to get mine on my bday!

[revnja]

I ordered mine from Foxoffer as well for $156. They sent me a stand and a MicroSD card reader as well, pretty cool. Even cooler that it arrived in two days.

[SONY]

Awesome service~
DHL?

[revnja]

Yeah, FoxOffer shipped DHL for like $17.

[Phelsumania]

Foxoffer certainty sounds like a good shop to purchase up to to days delivery for some and extra goodies, its nice to find shops which operate in that fashion.

[Sean Fear]

I am trying to get a replacement for a broken one I received from Willgoo. Currently I cannot recommend either the JXD S7300 or Willgoo and would encourage a buyer to look elsewhere when ordering one. Getting a defective device from Willgoo will result in a long wait and shipping fees that will quickly make this bargain priced device no longer a bargain. Based upon other reports and my experience the JXD S7300 seems to questionable software and a very poor build quality that is resulting in many defective units. You can read all about it here.


iamhandheld.blogspot.com/2013/01/jxd-s7300-preordered.html


I have gotten terrible customer service from Willgoo! First off after offering free shipping they sent me a message on January 18th.


"...Here is a good news for you. JXD S7300 will be available next week. We are now arranging your shipping. Before shipping, we have a suggestion for you. The package of JXD S7300 is bigger, and the value of it is higher. We worry about the risks of the register air mail parcel. So we wonder if you can make up $10USD for shipping by DHL? You know, DHL is not only much faster, but also much safer. Parcels will never get lost or stolen by DHL. And now, you only need to pay $10USD for it!..."


Well, I paid the extra for DHL shipping, received a tracking number on the 25th, and The JDX arrived on the 29th. So far so good. Unfortunately the JDX was defective so I sent them this message.


"...The JXD S7300 I received is defective. It makes a constant clicking noise seems to be detecting touches when there are none, the menus are unnavigable since it opens and closes menus without me touching it. I am frustrated. I would appreciate getting a replacement quickly..."


Instead of offering to immediately replace it they asked for a video.


"...Sorry to hear that.To let us know the problem well, we wonder if you can take video for it? And upload the video to Youtube and show us the link after that. We will try our best to assist you..."











Videos were uploaded.















They then suggested I update the firmware, which I did.







"...Thank you for getting back to us. We had contacted our factory. The problem may be happened for the d-pad or the Joystick. Can you press the dpad and the left joystick to see if the problem is still there? Try to press them for a few time- to play some games with d-pad and joystick. Then reset the device to see if the sound is still there. If the sound is still there, then you can try to update the firmware on S7300. Here is the way for teaching you how to update the firmware: boards.dingoonity.org/android-devices/jxd-s7300-fixes-firmware-roms-thread/ Try the above ways and get back to us if it can help.







Don't worry. We will try our best to help you. If the device is really defective, we will require you to send it back to us.











Thanks..."







The problem was not fixed. I sent them two more emails over the next two days, one of them tersely worded.







"...I updated to 1.1 and am still having the same issue... ...Will you send my replacement unit immediately. I paid extra for DHL shipping already so I could get the JXD safely and quickly. I am getting neither. Now, I am expected to pay shipping again to send it back! This is not acceptable..."







They did get back to me on the 31st asking that I return the defective unit using certified mail with a tracking number. Which I sent out.







"Thank you for your email. We wonder if you can use the register to send back the device to us?... ...Can you pack the device in more bubble paper to make sure it can be in good condition. The screen will be very easily to be broken if you do not do that. Write a letter in the package and tell us your order ID, your full name and the problem you get. We will remind you and fix the device for you once we receive the parcel from you. Send us the tracking number when you send out the device. To help you reduce the shipping fee, can you just send us the device? Without the package and its accessories? But make sure you pack it well and insert as much bubble paper as you can. Feel free to get back to us if you need any more help.



Thanks..."







I just want a replacement and have expressed as much. They have not sent my replacement and I have had to pay over $40 in shipping. Their webpage does state that buyers pay for returns, guess I should have read the fine print. I feel like the customer service has been pretty lousy and I am most likely not going to be one of the first sites with a review of the unit.







FIRST IMPRESSIONS:



Ok, I can at least give some first impressions. The machine is really light and cheap feeling, it feels about half the weight of my Nexus 7. The buttons are nice with the right amount of stiff and springiness. The analog pads are circle pads much like the 3DS or PSP rather than joysticks. They are actually analog but the software seems to be set up so that they sometimes read as digital. Also I have read several reports of the circle pads being defective on arrival and needing re-soldering. I didn't have this issue but in light of my issue I am VERY concerned about build quality. I couldn't really explore the system much because of the defect but, it seemed like it might be somewhat functional if it was working correctly.

[junes]

I notice that this is a direct copy and paste from the link you provided, upon further looking on the internet i then found this: www.talkandroid.com/149432-jxd-s7300-gamepad2-offers-android-gaming-plus-nine-built-in-emulators/ which is exactly word for word what you just posted in here, the spaces in this post are due to the fact the images didn't directly copy over. I shall leave this post here just in case but a heads up to the community this could be someone trying to just discourage users as this "sean fear" guy may either be trolling or trying to get hits for this blog he has set up.

[Phelsumania]

Whooop, my S7300 turned up today (ordered from willgoo) however i left for work at 4am today so all i currently have to show is my sorry we missed you DHL card, bummer. however i have the day off tomorrow and will be having it redelivered ( was seriously considering riding to reading to collect it so i could get my grubby mitts on it straight away, but its that damn windy out there today i know sods law would have me blown off and totalling the jxd) look forwards to setting up and finally being able to contribute to all of the usefull information u guys have provided so far.
On an off topic i also ordered a nitous oxide injector kit and canisters for the bike today and a few more factory racing parts, quickly creating a death machine

[duuuuuh]

i cannot think of a single company that uses paypal and will ship a replacement before having received the defective unit. the reason is that some scammers are very crafty and will ship an empty box, give the company the tracking number, and then ask for a replacement immediately. then the company ships the replacement, and maybe a month later they receive the empty box instead of the "defective unit." the unit may even be perfectly functional except that the scammer purposely disconnected one ribbon to make the screen not turn on when pressing the power button or maybe has a script to make the device appear faulty. if the dispute period has expired, then the company has lost all that money. if they do manage to file a paypal dispute, the scammer can provide paypal with the tracking number of the empty box (even though it is empty, it can have a different weight declared on the label) and paypal will side the the buyer. this is why smart sellers who use paypal: will never ship a replacement without receiving the defective unit first

so their CS is not lousy, its just average. i challenge you to find one paypal-transaction company that will ship a replacement without receiving the original unit first...