Console Won't Boot After Firmware Update

[mattw]

Hello everyone,

My JXD 3700 arrived yesterday.  I tried to download GTA 3 but it was apparently unavailable for my device.  I saw that there was a firmware update available for the tablet so I thought installing it would allow me to download it. 

I downloaded the firmware update and unzipped it to my micro SD card.  I turned the device on with the Volume + button held and installed the update.  When the tablet restarted it just displayed a black screen.  The green power light was lit but none of the other lights were.  I have tried turning it on and off multiple times and pressing the reset button with a pin.  I think it has "bricked" (I think that is the term).

Can anyone help me to restore my tablet to how it was please.  I really liked it and I wish I had never downloaded the firmware update .

Matt

[bobjr94]

Was your tablet new when you bought it ? I ask because people have reported when their tablet have been updated with a 3rd party rom, then the newest factory update it applied, it will lockup and become unusable like yours. If yours was new then this wouldnt be the problem, only if it was used and a non-factory rom loaded be the previous owner.

Did you try these steps, from the upgrading.doc file ?


2.
Abnormal Upgrading: For these situations: upgraded the DIY firmwares,
black screen, can not boot, and so on.


Step
1. Making a specific
TF card (Demo:
specific
TF card启动卡制作工具.avi)
Through
the SDcardMaker
to realize
it. (S7300-u-boot.bin
is necessary)
Run
SDcardMaker.exe (Demo: specific
TF card启动卡制作工具.avi)




Step
2. Forced
cleaning the Flash
1.
Copy file “aml_autoscript”
into your TF card
2.
Press “Vol +”, then press “Power” at the same time.
It
will take a
few seconds
(It should be stayed at JXD logo picture, also
possible to
appear black
screen)



3.
If there comes out some words on the screen, it shows cleaning is
successfully.



BTW:  I would advise others not to use this latest update ( s7300_firmware_v2.1.1_0523_for-SD.rar ). I applied it to mine, now it is unable to read the sd card. I can not restore any of my backups saved to the card, if you open the storage option under setting, it crashes. It wont load the apps screens, it just sits loading forever. Now I have to reflash to an earlier version.

[mattw]

Thanks for the reply.

The tablet was brand new.

To be honest when I was applying the firmware update, I wasn't really sure what I was doing. I just thought I had to download the firmware (http://www.jxd.hk/download.asp?id=1178&selectclassid=020001), extract the files on the TF card and then just apply the update. I did read the S5110b Upgrade Steps.doc file but I never saw the Android robot when I booted up. I just saw a menu with options and then I chose the second or third option down I think.

I've seen the NCCE Custom Firmware, would I be able to install that on my device so it is at least usable?

[roylaza]

It seems like the firmware in the link you posted is for a different model (S5110b)

This seems to be the correct firmware:
www.jxd.hk/download.asp?id=1177&selectclassid=020001

In any case, I think you should try and flash either SXELROM or NCCE, don't bother with the stock firmware.

[mattw]

Thanks for the advice.

I've flashed with NCCE and it is working again!

[Anasole]

I had the same thing happen to mine as well. Brand new and I tried to apply the update for the S7300 from the same link you have listed. It brought up the JXD logo then went black. I tried the update from 3rd party ROM you listed as well without anything happening. All that happens is the green power light comes on. When connected to a computer it's listed as M6-CHIP.

I even installed the Android SDK, but neither fastboot.exe or adb.exe lists it as a connected device.

Has anyone had this problem and been able to bring it back, or is it toast?

[Ginger]

Please need help !!!!!
My JPlease I need your help !!!
My JXD' start button was broken and when I open the tablet, I realized that I can fix the problem soldering the

contact again. When i do this, and turn on my JXD, it shows this Android system recovery setup screen.
I updated the firmware with ncce and install everything right, but when the table reboot system or re tryes to install

again the firmware, over and over again, and i when remove sd only appears that Android system recovery screen.

This is a S7300 Jxd. What can I do ?xd

[ahmad]

Where can I get this upgrading.doc file? and does it list download links to SDCardmaker.exe and aml_autoscript? I already downloaded certain version of SDCardmaker.exe but it gives some error in chinese so I can't get what's wrong with it. And I couldn't find the aml_autoscript file till now.

Here's my issue in details:


jxd7300.com/thread/120/bricked-s7300-black-screen-appears

Jun 6, 2013 22:33:59 GMT bobjr94 said:

Was your tablet new when you bought it ? I ask because people have reported when their tablet have been updated with a 3rd party rom, then the newest factory update it applied, it will lockup and become unusable like yours. If yours was new then this wouldnt be the problem, only if it was used and a non-factory rom loaded be the previous owner.

Did you try these steps, from the upgrading.doc file ?


2.
Abnormal Upgrading: For these situations: upgraded the DIY firmwares,
black screen, can not boot, and so on.


Step
1. Making a specific
TF card (Demo:
specific
TF card启动卡制作工具.avi)
Through
the SDcardMaker
to realize
it. (S7300-u-boot.bin
is necessary)
Run
SDcardMaker.exe (Demo: specific
TF card启动卡制作工具.avi)




Step
2. Forced
cleaning the Flash
1.
Copy file “aml_autoscript”
into your TF card
2.
Press “Vol +”, then press “Power” at the same time.
It
will take a
few seconds
(It should be stayed at JXD logo picture, also
possible to
appear black
screen)



3.
If there comes out some words on the screen, it shows cleaning is
successfully.



BTW:  I would advise others not to use this latest update ( s7300_firmware_v2.1.1_0523_for-SD.rar ). I applied it to mine, now it is unable to read the sd card. I can not restore any of my backups saved to the card, if you open the storage option under setting, it crashes. It wont load the apps screens, it just sits loading forever. Now I have to reflash to an earlier version.

[Dhuron]

Jun 18, 2013 16:34:40 GMT Anasole said:

I had the same thing happen to mine as well. Brand new and I tried to apply the update for the S7300 from the same link you have listed. It brought up the JXD logo then went black. I tried the update from 3rd party ROM you listed as well without anything happening. All that happens is the green power light comes on. When connected to a computer it's listed as M6-CHIP.

I even installed the Android SDK, but neither fastboot.exe or adb.exe lists it as a connected device.

Has anyone had this problem and been able to bring it back, or is it toast?

I had the same problem with my s7300b and it is posible to fix it.

First you need the Am logic buring tool 1.6.2.0128 or newer (the needed drivers is in the zip). www.mediafire.com/?38wf9paai5q9c8d

then you need a firmware for the burningtool. Here is a modefied TheXSample firmware ubuntuone.com/4IajlOjQyFnlFU5YiilUKF

1, Click the "erase nand" box
2, Click the "no hub support"
3, got to file and import Update file
4, Klick start
5, when its successful remove the "erase nand" box
6, klick start
7, wait

On one tablet i need to restart both the tablet and the program after step 4.

I used Windows XP 32bit.

Sorry for my bad english.

/Dhuron

[HamFIST911]

Hi, i purchased a JXD s7300b & changed to custom firmware XSample. But I'm now having wiring problems causing loss of audio & my otg port doesn't work either. Does anyone know if I need to renstall the original firmware before returning it for repair or if itd b OK jus to leave the custom firmware on it.? Also is it bad to go back to the stock firmware cos iv read that it may cause a black screen issue? Any help would b appreciated. Thnx

[doc]

I think even if you return to the original FW, they can see that you JB it. I dont think many manufactures and store will accept that

[rvidaurre]

I have the same issue. When trying to install xsample firmware, the screen stucked on JXD logo. Then i reset the device and when i'd go to settings/storage it closed and said tere were an error. But, when i removed th sd this problem did not appeared anymore. The other problem was that the device didnt shut down.

I try to reinstall the official firmware (v2.2.3). Did not work.

Then i tried "bobjr94" post. I copied "aml_autoscript" file to sd and pressed Vol + and power. After that, the device doesn't power on anymore. I think it was because an error that has ocurred on step 1. Then, i think it has caused some crash on flash or something...
Now, neither the jxd logo appears.

I tried "Dhuron" post too, but it didn't work.

Does anyone have an idea??

Sorry for my bad english...

[Dhuron]

Did you get any error? If so can you take a screenshot. Take a screenshot of device Manager

/Dhuron

[rvidaurre]

Sept 28, 2013 23:31:34 GMT rvidaurre said:

I have the same issue. When trying to install xsample firmware, the screen stucked on JXD logo. Then i reset the device and when i'd go to settings/storage it closed and said tere were an error. But, when i removed th sd this problem did not appeared anymore. The other problem was that the device didnt shut down.

I try to reinstall the official firmware (v2.2.3). Did not work.

Then i tried "bobjr94" post. I copied "aml_autoscript" file to sd and pressed Vol + and power. After that, the device doesn't power on anymore. I think it was because an error that has ocurred on step 1. Then, i think it has caused some crash on flash or something...
Now, neither the jxd logo appears.

I tried "Dhuron" post too, but it didn't work.

Does anyone have an idea??

Sorry for my bad english...

Problem solved!

I tried to reflash again and worked. The problem was that the SD card maker was not working. So, i research a lot untill i found someone telling to run sd card maker as administrator. Done!

So, the right think to do when something goes wrong with your device, like not boot, black screen, etc is follow the steps mentioned in "bobjr94" post. Just remember to run the SD card maker as administrator, and after step 2 (cleaning the flash), install the firmware. In my case, i installed the original firmware (v2.2 available on the jxd website), then i installed the skelrom xsample v3.0.

My device is fine now!

[tickler28]

Jul 17, 2013 2:54:49 GMT ahmad said:

Where can I get this upgrading.doc file? and does it list download links to SDCardmaker.exe and aml_autoscript? I already downloaded certain version of SDCardmaker.exe but it gives some error in chinese so I can't get what's wrong with it. And I couldn't find the aml_autoscript file till now.

Here's my issue in details:


jxd7300.com/thread/120/bricked-s7300-black-screen-appears

Jun 6, 2013 22:33:59 GMT bobjr94 said:

Was your tablet new when you bought it ? I ask because people have reported when their tablet have been updated with a 3rd party rom, then the newest factory update it applied, it will lockup and become unusable like yours. If yours was new then this wouldnt be the problem, only if it was used and a non-factory rom loaded be the previous owner.

Did you try these steps, from the upgrading.doc file ?


2.
Abnormal Upgrading: For these situations: upgraded the DIY firmwares,
black screen, can not boot, and so on.


Step
1. Making a specific
TF card (Demo:
specific
TF card启动卡制作工具.avi)
Through
the SDcardMaker
to realize
it. (S7300-u-boot.bin
is necessary)
Run
SDcardMaker.exe (Demo: specific
TF card启动卡制作工具.avi)




Step
2. Forced
cleaning the Flash
1.
Copy file “aml_autoscript”
into your TF card
2.
Press “Vol +”, then press “Power” at the same time.
It
will take a
few seconds
(It should be stayed at JXD logo picture, also
possible to
appear black
screen)



3.
If there comes out some words on the screen, it shows cleaning is
successfully.



BTW:  I would advise others not to use this latest update ( s7300_firmware_v2.1.1_0523_for-SD.rar ). I applied it to mine, now it is unable to read the sd card. I can not restore any of my backups saved to the card, if you open the storage option under setting, it crashes. It wont load the apps screens, it just sits loading forever. Now I have to reflash to an earlier version.